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Production Base: Building 3, No. 2, Section 1 of Guangzhou Road, Deyang National High-Tech Industrial Development Zone, Sichuan Province
M2 Aibao Robot
iBot is a cutting-edge therapeutic device designed to promote human health. It uses a robotic arm to precisely replicate traditional moxibustion techniques, faithfully reproducing the four classic methods: suspended moxibustion, pecking moxibustion, reciprocating moxibustion, and circular moxibustion. Equipped with advanced AI-powered image recognition algorithms, iBot accurately locates acupuncture points, while built-in sensors enable intelligent temperature control and smoke extraction. Its unparalleled safety, reliability, and performance—unmatched by manual operation—deliver a comfortable and enjoyable moxibustion experience for users.
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Precautions
Contraindications for moxibustion:
- The face, precordial region, major blood vessels and joints, ciliary body area, nipples, and external genitalia; areas with thin skin and sparse muscle tissue, as well as the junctions between tendons and muscles.
- Heatstroke, hypertensive crisis, massive hemoptysis due to advanced pulmonary tuberculosis, and the like.
- The lower back and lower abdomen of pregnant women and women during their menstrual period.
- Patients with purpura, post-cesarean hypertrophic scarring in women, skin and mucosal lesions, those allergic to moxibustion, patients with reduced thermal sensitivity, and individuals with implanted cardiac pacemakers.
- Extreme fatigue, hunger, fullness, intoxication, sweating, and emotional instability, among others.
- Skin infectious diseases, febrile seizures, coma or extreme physical exhaustion, osteoporosis, and the like.
- Individuals who lack self-control or suffer from mental illness, among others.
Precautions for moxibustion:
- Individuals considering moxibustion therapy should avoid undergoing the treatment on an empty stomach or immediately after a heavy meal. It is best to wait at least half an hour after eating before receiving moxibustion. When the stomach is empty, the body’s qi and blood are deficient, making it difficult to fully absorb the warming and heating energy from external sources, and increasing the likelihood of experiencing discomfort such as dizziness during the procedure.
Overeating can slow the flow of qi and blood, thereby leading to abdominal distension.
Individuals with gastrointestinal disorders should avoid eating during moxibustion treatment and should wait at least 30 minutes after the session before consuming a meal. - Drink 200–300 milliliters of warm boiled water before and after moxibustion. During the moxibustion session, avoid or minimize consumption of cold and cooling foods, such as watermelon, bananas, crab, cold beverages, and various herbal cooling teas. If you feel hungry during moxibustion, you may eat a small amount of easily digestible food, but do not overeat.
- During and after moxibustion, it is essential to avoid exposure to wind-cold and to keep the body warm, particularly the neck, lower back, abdomen, and feet. During the procedure, the heat may cause the body’s pores to open, making it even more important to maintain warmth in order to prevent pathogenic cold from invading the body.
- Within four hours after moxibustion, avoid showering, washing your hands with cold water, drinking cold beverages, and consuming cold or cooling foods, including fruits. This is especially important in winter, when you should also avoid contact with cold water.
- Women should avoid moxibustion during menstruation, unless they experience dysmenorrhea, delayed menstruation, or excessively light menstrual flow; in such cases, they may consult a qualified practitioner to select appropriate acupoints for moxibustion. If a woman normally has heavy menstrual flow, it is best to refrain from moxibustion during her period to prevent excessive bleeding or prolonged menstruation; however, if her menstrual flow is typically light or if she has menstrual problems related to cold and dampness, moxibustion may be considered.
- It is normal to experience menstrual irregularities—such as earlier or later periods, or excessively heavy or light flow—for a period of time after moxibustion treatment; typically, menstruation will return to normal on its own within one to two months.
- During moxibustion, one should avoid getting angry, as anger leads to qi stagnation, which can obstruct the meridians, impair the therapeutic effects of moxibustion, and even exacerbate blood stasis.
- If blisters develop during moxibustion, small blisters will gradually resolve over time and require no special treatment; however, if large blisters occur, they should first be disinfected with a needle and then punctured, after which the fluid inside should be carefully aspirated with a cotton swab, taking care to prevent infection. Subsequently, the local area should be closely monitored, and contact with water should be avoided to prevent infection.
2.1 Product Performance Characteristics
iBot is a cutting-edge therapeutic device designed to promote human health. It uses a robotic arm to precisely replicate traditional moxibustion techniques, faithfully reproducing the four classic methods: suspended moxibustion, pecking moxibustion, reciprocating moxibustion, and circular moxibustion. Equipped with advanced AI-powered image recognition algorithms, it accurately locates acupuncture points, while built-in sensors enable intelligent temperature control and smoke extraction. Its unparalleled safety and reliability—far surpassing manual operation—deliver a comfortable and enjoyable moxibustion experience for users.
Applicable Settings: This instrument is suitable for use in hospital Traditional Chinese Medicine departments, rehabilitation centers, beauty salons, TCM clinics, community health stations, moxibustion centers, postpartum care centers, and other similar settings.
2.2 Introduction to Instrument Components
Power cord
Product Introduction
Product Structure
Side view: A robotic arm; B moxibustion box; C ash tray; D instrument handle; E exhaust port; F wheel lock
Positive: A Chimney cover; B Moxibustion box; C Display screen; D Switch button; E Remote control; F Wheels
Product Advantages
- More flexible:
A robotic arm replaces the human hand to deliver traditional moxibustion therapy. Its flawless replication of suspended moxibustion, pecking moxibustion, and revolving moxibustion enables moxibustion techniques that are more flexible and versatile than those performed manually.
- More accurate:
Artificial intelligence algorithms enable precise localization of acupoints, offering higher efficiency than manual positioning and lowering the entry threshold for operators.
- More efficient:
It is more efficient because it delivers stable thermal energy during moxibustion, reducing labor costs by more than fivefold and providing a superior user experience compared with traditional manual moxibustion.
- More secure:
This device features a moxibustion head equipped with multiple safety protection mechanisms, enabling precise control over the distance and temperature between the burning consumable and the human body, and automatically raising the head when the body approaches the consumable too quickly.
- More private:
When undergoing moxibustion, there’s no need to feel embarrassed about having others nearby—privacy is better protected. In addition, the device features music therapy functionality.
- Smoke-free:
Its intelligent and efficient smoke-extraction system ensures a cleaner moxibustion environment, free of harmful fumes. The smoke generated during the moxibustion process undergoes secondary combustion, effectively eliminating it and promoting environmental sustainability.
Preparation Before Use
Hardware Operation Overview
Wheel lock: As shown in the diagram above, slide it upward to unlock and press it downward to lock.
When connecting the iBot to power, set the switch to “I” to turn it on and to “O” to turn it off.
The round button on the left side of the display is the power button. After connecting the power, press and hold this power button for 2 seconds to turn on the device.
The red button on the front panel of the instrument is the emergency stop button. In an emergency, press this button to halt the instrument’s operation. To restart the instrument, rotate the button clockwise; otherwise, the power will not turn on.
The image on the left shows the remote control, which allows users to adjust the music volume, cabin temperature, and answer incoming calls according to their preferences. When the remote is operated, the blue indicator light illuminates; if the light turns red, it indicates that the battery is low.
How to Use
Place the iBot device parallel to the treatment table and adjust it to the appropriate working position. Note: The recommended height of the treatment table is 60 ± 5 cm. (It is advised not to use dark-colored bed sheets; white bed sheets are preferred.) The optimal distance for moxibustion is 43 ± 3 cm to the right of the body’s midline.
The iBot’s robotic arm has a defined workspace; to prevent collisions, it should not be positioned near walls or other obstacles.
Simply rotate the moxibustion box to the right to remove it. (When viewed from below, rotate clockwise to remove it.)
Place the moxibustion mesh cylinder inside the moxibustion box and ensure that the steel needle is securely fastened; then light the moxa stick and place it in the mesh cylinder; finally, tighten the outer shell of the moxibustion box and rotate it to the left to assemble it with the moxibustion head, after which treatment can be administered.
Cleaning the chimney cover: Simply rotate it counterclockwise from top to bottom to remove it. Note: The chimney cover will become hot immediately after moxibustion; be sure to wait until it has cooled down before removing it.
Cleaning the ash bucket: Simply lift the top lid, remove the ash bucket, and empty the ashes.
Startup and Self-Test
After the instrument is powered on, it will automatically enter self-test mode; upon completion of the self-test, it will display the main interface. If the self-test fails, please click “Re-run Self-test.” When using this device, you must first establish a Wi-Fi connection; the next time you use it, the connection will be established automatically.
After the self-test is completed, the instrument starts iBot and enters the home screen within a few seconds.
General Software Settings
The above figure shows the home screen displayed after the self-check is completed. To upgrade the app, please tap the button shown to go to the settings page.
Tap “Network Settings,” select an available Wi-Fi network, and enter the password to complete the initial connection. After that, the device will connect to the network automatically. To switch networks, simply tap the desired network to connect. Note: If the network password changes, tap “Don’t Save” to forget the password, then re-enter the password to reconnect.
The screenshot above shows the interface for connecting to a network for the first time. You need to enter the password and tap “Join.” The system will automatically save the connection record, allowing you to reconnect quickly next time.
Enter the “Pose Adjustment” page. “Long-press to return to the packing position” retracts the robotic arm into the packed configuration for easier transportation; “Long-press to return to the home position” restores the system to its standby operating state.
After connecting to the network, click “Version Upgrade” → “Check Version.”
Click “Check for Updates,” then click “OK” to upgrade to the latest version. Note: If your network connection is poor, clicking the “OK” button may result in a delay—please wait a moment.
Pair the remote control: Tap “Remote Pairing” → “Start” → Press a button on the remote control → Tap “Finish”.
After completing the settings, simply tap the “Back” button in the upper-left corner to return to the home screen, as shown in the figure.
Operation Procedure
iBot is available in two versions: a standalone version and a web-based version, each with a different login method. The standalone version can be accessed directly, while the web-based version requires logging in by scanning a barcode. After completing the general settings, the standalone version can be accessed directly from the home page as shown above; for the web-based version, please refer to the instructions in the image on the right.
The online version requires you to scan the QR code above to access the SOGIOT mobile application. To download the SOGIOT mobile app: Android users can download, install, and register for “SOGIOT” through app stores such as Yingyongbao and the Huawei AppGallery; Apple users can download, install, and register for the app via the App Store.
Log in to the SOGIOT app
Go to the Customer Menu page and click the “+” icon in the upper-right corner to create a customer.
Edit user information and confirm
Please select “M2-1” as the device type, then tap the “Scan” button in the upper-right corner to scan the QR code on the iBot home screen. Next, scan the QR code on the moxibustion stick. Once both scans are successful, tap “Get Information” to log in to the device.
Click “Select Package” to proceed to symptom selection.
Please click to select the corresponding package service based on the customer’s symptoms.
After selecting a package, you will be directed to the consumable installation screen. Follow the on-screen instructions to install the consumables, then click “Complete Installation.”
Note: When lighting the moxa material, ignite it slowly from the edges to ensure complete combustion and maintain a strong moxibustion sensation.
Click “Complete Installation” to go to the “Acupoint Localization” page.
On the “Acupoint Localization” page, first click the control button on the left to move the manipulator directly above the human body.
Drag the virtual human model in the image so that its acupoints roughly align with the corresponding human acupoints, then click “Complete Positioning” to enter the moxibustion operation mode.
The “Left Shift” and “Right Shift” buttons can be used to adjust the position of the person in the image.
If it is necessary to temporarily pause the moxibustion treatment, simply click the “Pause” button; the treatment hand will automatically retract to a position above the device. Click “Continue” again to resume the treatment.
Click the “End Moxibustion” button, then click the “End” button; the treatment hand will automatically retract to the top of the device, and the “Continue” button will no longer be clickable after the session ends.
Caution: After moxibustion is completed, the consumable materials should be removed promptly to prevent the moxa head from continuing to burn and the temperature from rising.
During moxibustion, you can tap the “Settings” button in the upper-right corner to adjust the alert volume, toggle the music on or off, enable moonlight mode, and activate the infrared light function.
Customers can also use the remote control to adjust the volume, set the temperature, and perform functions such as pause and resume. The music icon in the upper-left corner allows customers to select music based on their preferences.
After moxibustion is completed, the device can remain in standby mode without needing to be turned off, so there is no need to reheat it before the next customer receives treatment.
After moxibustion is completed, press the “Power Off” button on the display screen. The device will then cool down for 10 minutes before automatically shutting off.
Press and hold the hardware power-off button at the bottom of the screen to bring up a prompt. After tapping the “Power Off” button on the display, the instrument will first undergo a 10-minute cooling-down process before automatically shutting down.
Caution: In the event of a power outage, immediately remove the moxa stick to prevent smoke from forming. Once power is restored, restart the device and allow it to warm up before resuming moxibustion.
Tap the “Settings” button at the bottom of the homepage to access the settings page.
Click to enter the “Pose Adjustment” page, then click “Long Press to Return to the Packing Position,” and fully retract the robotic arm before releasing.
Return to the home screen, tap the “Power Off” button at the bottom to turn off the device, and then unplug the power cord. Place the power cord, remote control, and instrument—along with the cushioning foam—back into the original packaging box to restore it to its original packaging condition.
Attention: The device is delivered in its original packaging. Upon power-up, the treatment head will automatically return to the initial moxibustion position. Do not place the device near a wall to prevent collisions.
Basic Parameters
Operating temperature
- Operating temperature
- Conditions of Use: For Indoor Use
- Ambient temperature: 0°C - 40°C
- Relative humidity: 15%–80%
- Atmospheric pressure: 700–1060 hPa
- Position: Supine
- Electric shock protection class: Class I
- Electric shock protection type: Class I
Power Supply Requirements
- Power switch: Located on the rear panel of the instrument. Set to “O” to turn off; set to “I” to turn on. If the instrument will not be used for an extended period, please set the switch to “O”.
- Location
- Input voltage: 100–240 VAC
- Power supply frequency: 50/60 Hz
- Maximum input: 400 VA
Storage Conditions
- Ambient temperature: 0°C - 40°C
- Relative humidity: 15%–80%
- Other conditions: Transportation only in the original packaging.
Product Specifications
- Robot working radius: 922 mm
- Product dimensions: 490 x 860 x 1120 mm
- Robot arm payload: 5 kg
- Instrument weight: 150 kg
Cleaning Procedure
1. Place a large basin of hot water inside the ultrasonic cleaner and add an appropriate amount of cleaning agent;
2. Disassemble the moxibustion box assembly and place it in an ultrasonic cleaner for cleaning; a cleaning time of 20 to 30 minutes is recommended for optimal results.
3. Remove the moxibustion head from the cleaner, use a wire brush and a scouring pad to remove surface oil and grime, then rinse thoroughly with clean water;
4. After cleaning, be sure to allow the moxibustion box to dry completely before reuse.
Note: It is recommended to clean the moxibustion box with an ultrasonic cleaner immediately after each use.
Frequently Asked Questions
| Serial Number | Fault | Solution |
|---|---|---|
| 1 | Self-test failed to start | Please check that the instrument is connected to WiFi, then tap “Re-test.” If the test still fails, try restarting the instrument. |
| 2 | Position failure | This may be caused by the operator being either too far from or too close to the human body; please adjust the machine’s position and then reposition it. |
| 3 | No image from the camera during positioning. | Due to network latency, the camera may not have started in time. Please return to the previous page and re-enter the location page. |
| 4 | Smoking above the moxa cone during moxibustion. | The device must be turned on 10 minutes in advance to allow it to warm up. Insufficient preheating time may result in smoking. Once the moxa stick is lit, the moxibustion treatment should be initiated immediately to ensure that the smoke purification system is fully activated. |
| 5 | Smoking above the moxa stick after moxibustion | After completing the moxibustion procedure and pressing the “End” button, the smoke purification system will automatically shut down; at the same time, the moxa stick must be promptly removed and cleaned. |
| 6 | Smoking beneath the moxibustion head | This situation may occur if the moxa stick is not fully ignited, or if strong airflow from the room’s air conditioning or ventilation system causes interference. In such cases, please turn off the air conditioning or ventilation system. |
| 7 | Smoking due to power outages and machine shutdowns | In the event of a power outage, promptly remove the moxa stick to prevent smoke from forming. Once power is restored, restart the device and allow it to warm up before resuming moxibustion. |
| 8 | Water blisters appeared during moxibustion due to a damp-cold constitution. | Individuals with a damp-cold constitution should avoid high-temperature moxibustion and carefully control the treatment temperature to prevent blister formation at the moxibustion site. |
| 9 | During the process of shaking off moxa ash from the moxibustion robot, the following prompt appears: “Please check whether the ash bin has been installed.” | Adjust the position of the gray box to ensure it is securely in place. |
| 10 | Due to an abnormal interruption in moxibustion, the robotic arm has been retracted. | The manipulator has a distance limitation. During moxibustion, if the acupoint is too far from or too close to the body, the manipulator will automatically retract. The operator can resume the procedure by tapping the “Continue” button on the screen. |
| 11 | Robotic arm malfunction | In this situation, press the “Emergency Stop” button to halt the instrument. Once the test is passed, release the “Emergency Stop” button to restart it. |
| 12 | Because I touched the moxibustion head when getting up. | Customers should be reminded not to rise abruptly during moxibustion treatment. If it is absolutely necessary to stand up, they may press the “Pause” button on the remote control to temporarily halt the device before doing so. |
| 13 | Moxa ash that has fallen out of the moxibustion box | After moxibustion, the moxa box should be promptly removed and cleaned to prevent ash from accumulating. |
| 14 | Repetitive shaking of the robotic arm | This may be caused by smoke generated beneath the moxibustion box. First, ensure the moxa stick is fully ignited, then appropriately reduce the operating intensity of the indoor air-conditioning and ventilation systems. |
| 15 | Network configuration failed | Please check whether the issue is caused by poor network conditions or a password change. If the password has been changed, select “Do Not Save” in the network settings to clear the saved password for that network, then re-enter the new password to complete the connection. |
| 16 | Version upgrade failed | Slow network speeds may cause the update to be delayed. If a new version is detected, please click the “Confirm” button and wait for the update to complete. |
| 17 | During the positioning process, the following message appears: “Acupoint localization failed. Please return to the ready position; otherwise, the emergency stop button will be activated.” | This may be caused by a poor network connection or physical obstruction to the robotic arm’s operation, and can be resolved by restarting the system. |
| 18 | Avoid using dark-colored bed sheets. | Excessively dark colors may cause sensor malfunctions, leading to positioning errors. |
Maintenance and Care
Safety Guidelines for Instrument Maintenance: Before performing any maintenance, be sure to turn off the instrument and disconnect it from the power supply. During operation, strictly follow the relevant instructions in the instrument’s user manual. All measurement instruments must undergo a comprehensive re-inspection by the company’s authorized maintenance department every 30 months. If the re-inspection is not completed within the prescribed period (i.e., within 30 months), the manufacturer cannot guarantee the product’s technical specifications or safe operation. Do not attempt to repair the instrument yourself.
All maintenance work must be performed by a company-authorized service center, and only original manufacturer-supplied parts may be used for such maintenance; otherwise, the company shall bear no liability for the instrument’s subsequent operation.
Cleaning of Accessories and Instrument Surfaces
When cleaning the instrument and its accessories, use a slightly damp soft cloth, or a soft cloth moistened with a 2% detergent solution.
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M2 Aibao Robot
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